Starting My Module: I See a Blank Page?

You have successfully logged in, located your module, and clicked the “start” button–but a blank page opens and nothing happens?


*Disclaimer: Mozilla Firefox (pictured below) no longer supports Adobe Flash Player and will not run modules that use Flash.

If you continue to experience the blank screen while using a recommended browser, the issue is likely due to outdated Adobe Flash Player plugin on your browser. Here are two steps to resolve:

  1. Log in to your account and open the module using a different internet browser. If this does not work, move to step 2.
  2. Update Adobe Flash Player.


How do I know I’m logged in?

How do I update Adobe Flash Player?